- TouchPal Privacy Policy -

This privacy policy is provided by Shanghai ChuLe (CooTek) Information Technology Co., Ltd. ("We") and applies to TouchPal Keyboard, including our mobile apps and other various cloud-based services. It is very important for you to understand what kind of data we collect and how we use them. To provide you better keyboard experience, we collect data on the way you interact with TouchPal Keyboard and data on the performance of TouchPal Keyboard. We take your privacy and data security seriously. We put forth a lot of effort to keep the data that we collect as safe as possible and use them in a proper way.

1. Data and Usage

Here is some information about what kind of data that we collect or record at the way you interact with our application.

Data that we collect or record:

We will collect information concerning the words and phrases that you input (e.g. an input sequence, a selected candidate word/phrase), and we just collect such information for learning purpose and it will not be uploaded to our server. We will collect your voice information such that you can use the voice input function when applicable. For using the AR Emoji function when applicable, we will recognize your face expression. Your face expression will not be uploaded to our server.

We will collect the way you use TouchPal Keyboard (e.g. how often you use each keyboard layout, a status of other similar product that you have installed, how often you use each function inside TouchPal Keyboard). We will collect your device type information (e.g. device ID, device manufacture, device model, screen resolution), so that we can provide you a product more suitable with your phone by activating each mobile. Such activation information may be uploaded to the server.

We will collect location information (e.g. locale data, IP data) to assist us to orientate the region or country that you are located. Then we are able to improve the prediction with different trends words according to different location, to provide you with relevant location-based services when applicable, such as local weather information and POI (point of interest) and personalized contents and services.

We will record your email address after your feedback is sent through your email address. For using TouchPal Keyboard, you need to register a TouchPal ID through your Facebook ID and your TouchPal ID may be recorded in our server. We will collect information that you have allowed Facebook to provide to third parties.

We will learn and access the information you clipped or copied from your clipboard in order that we can extract useful information for you to achieve the quick copy paste function of TouchPal Keyboard.

Personalized Ads and Third-party Partners:

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones and to protect ourselves and our users. We also use this information to offer you personalized ads.

We also have relevant third-party partners who offer you personalized ads. You can click here to know all such third-party partners’ name and their respective privacy policy and partner list (if any). These third-party partners will collect, use, store, share or other process (collectively “Process”) your personal information solely for the purpose of providing you personalized ads. If you don’t agree on such third-party partners’ privacy policy or are unwilling them to Process your personal information, please do not agree or accept this TouchPal Privacy Policy.

If you want to stop receiving personalized ads, you can go to “Settings” of TouchPal Keyboard, once you chose not to receive personalized ads, we and our third-party partners will stop sending personalized ads to you. Please note that the number of ads you see won’t change, but they may be less relevant to you.

Data that we do not collect:

We will not collect or record your pin code entered in a password field, or your credit card entered in a secure text filed for whatever reason.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

2. Data Transfer, Storage and Disclosure

Transfer

All data transferred by us between your device and our services is encrypted.

Storage

All TouchPal Keyboard user information stored is fully encrypted and governed by applicable privacy protection laws and regulations. For providing a better service to you, we will permanently store your information unless you notify us to delete according to this Privacy Policy.

Disclosure

Except as otherwise specified herein, we will not disclose your personal information or any other data that we collected or recorded to any third party unless you have consented to such disclosure or where we are required to do so by law.

Control of Your Personal Information

If you want to change your preferences on sending your personal information, you can go to “Settings” of TouchPal Keyboard, once you chose not to send any personal information to us, we will stop collecting the same. If you want to erase any personal information that you have sent to us previously, you can go to “Settings” to choose “Erase Personal Information”.

3. Access and Usage

We may need a network access to detect whether your device is online and what kind of network is connected. You may also access to our product store and may download different language packs or curve data packages from the server.

We may need a vibration-control access to realize a vibration by pressing each button in TouchPal Keyboard, to provide a better user experience.

We may need an access to install or uninstall shortcuts on the desktop of the device.

We may store auxiliary files related with TouchPal Keyboard on your SD card and read them from your SD card. We promise that we will not obtain other information unrelated with TouchPal Keyboard from your SD card.

4. Policy Changes

Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy. If you have any questions regarding this Privacy Policy, you can contact us by sending an email to privacy@touchpal.com.